Please remember: your ticket is a request only and membership Terms & Conditions apply.
Standard cancellations and freezes must be submitted via the Gymbox App, which is the quickest option. This form is for exceptional circumstances only or for membership contract changes (e.g. access, home club, renewal).
For all other queries, please refer to our FAQs or speak with club staff on site or by phone, who can support you faster than submitting a ticket.
Fields marked with an asterisk (*) are required.